Business & PM Track

Salesforce Business Analyst Training

Bridge the gap between business needs and Salesforce solutions. Learn to gather requirements, map processes, design solutions and lead UAT — the skills that make a Salesforce BA indispensable on every project.

6–8 Weeks
Admin Knowledge Helpful
Career Switch Ready

📊

Business Analyst Training

  • Duration6–8 Weeks
  • LevelBeginner Friendly
  • ModeLive Online
  • SupportUntil Placed
  • Fees₹ 25,000

🚀 Enroll Now

Learning Outcomes

By the end of this course, you will be able to:

Conduct stakeholder interviews and translate business needs into clear Salesforce requirements

Write professional user stories, acceptance criteria and functional design documents

Map As-Is and To-Be business processes and perform gap analysis

Create and manage test cases, lead UAT sessions and coordinate sign-off

Build dashboards and define KPIs for business insights and reporting

Be job-ready as a Salesforce BA with practical project experience from day one

Course Curriculum

8 modules covering everything from BA fundamentals to stakeholder communication.

01

BA Fundamentals

  • Role of a BA in Salesforce projects
  • BA vs Admin vs Developer differences
  • Agile & Scrum basics for BA
02

Requirement Gathering

  • Stakeholder interviews & workshops
  • As-Is vs To-Be process mapping
  • User stories & acceptance criteria
  • Requirements documentation
03

Salesforce Platform Knowledge

  • Salesforce core objects & data model
  • Sales Cloud & Service Cloud basics
  • Standard vs custom functionality
  • Lightning Experience overview
04

Process Mapping & Analysis

  • Business process mapping
  • Gap analysis
  • Process improvement techniques
  • Workflow documentation
05

Data Analysis & Management

  • Data mapping & migration planning
  • Data quality & cleansing
  • Reports & dashboards for insights
  • KPIs & metrics definition
06

Solution Design

  • Translating requirements to solutions
  • Declarative vs custom solutions
  • Functional design documents
  • Prioritization & backlog management
07

Testing & UAT

  • Test case creation
  • User Acceptance Testing (UAT)
  • Defect tracking & reporting
  • Sign-off process
08

Stakeholder Communication

  • Presentations & demos
  • Change management basics
  • Training documentation
  • Post-go-live support

What You Get With This Course

All resources included at no extra cost.

🎥

Live Sessions

All classes are live — no pre-recorded content

🖥️

Salesforce Org Access

Hands-on practice on a real Salesforce org throughout the course

📋

BA Templates & Docs

Ready-to-use requirement docs, user story templates and process maps

💬

WhatsApp Support

Instant doubt resolution between sessions

🎓

Completion Certificate

Earn your CloudBlazer certificate on completion

🤝

Placement Support

Job referrals and mock interviews until you’re hired

How the Training Works

A proven 5-step journey from enrollment to placement.

1

Enroll & Onboard

Register, get your Salesforce org access and join the student WhatsApp group.

2

Live Concept Training

Attend live sessions led by experienced BAs — scenario-driven, interactive classes.

3

Real-World Practice

Work through mock projects, write user stories, lead mock UAT sessions.

4

Portfolio & Cert Prep

Build a BA portfolio and prepare for the Salesforce Business Analyst certification.

5

Interview & Placement

Resume building, mock interviews and active job referrals until you’re hired.

Our Students, Our Pride ⭐

Real stories from real people who transformed their careers with CloudBlazer.

★★★★★

"Campus placements didn’t work out, but CloudBlazer’s training & mock interviews helped me crack multiple offers."

KM
Karan Mehta
Salesforce Associate · Placed at Zensar Technologies
★★★★★

"Cloudblazer helped me switch my career into Salesforce Admin within 4 months. The practical training and support were amazing! I got placed at a top MNC right after completion."

RK
Rahul Kulkarni.
Salesforce Admin · Placed at TCS
★★★★

"The best part is their real-time projects and interview prep sessions. The trainers have industry experience and they make complex topics very easy to understand."

PS
Priya Sharma.
Salesforce Developer · Infosys
★★★★★

"I had zero IT background. After CloudBlazer's admin training, I cracked my first Salesforce interview. The placement support team was always there to guide me."

AM
Arjun Metha.
SF Admin · Wipro Digital
★★★★★

"I had a 2-year gap and came from a non-IT background. The trainers and placement team supported me throughout."

NK
Neha Kumari.
Salesforce Developer · Capgemini
★★★★★

"I was working in a BPO with very limited growth. After CloudBlazer, I switched to Salesforce Project Manager with more than 80% salary hike."

VS
Vikram Singh.
Salesforce Project Manager · HCL Technologies
★★★★★

"Coming from a mechanical background, I never thought I’d enter IT. Today I’m in Salesforce with a 100% salary increase."

DR
Deepak Roy.
SF Developer · Accenture
★★★★★

"As a fresher, getting a job was tough. CloudBlazer helped me land my first role with a great starting package and career growth."

PS
Priya Shah.
Salesforce Developer · Infosys
★★★★★

"I had zero IT background. After CloudBlazer's Business Analysist training, I cracked my first Salesforce interview. The placement support team was always there to guide me."

AM
Aakash Patel.
BA · Wipro Digital
★★★★★

"CloudBlazer's Project Manager course was a game changer for me. Within weeks I was managing business processes at my new job. The step-by-step approach makes everything click."

NK
Sneha Patel.
Salesforce Project Manager · Capgemini
★★★★★

"I switched from a non-tech background and the structured curriculum made the journey smooth. The mock interviews were incredibly realistic — I felt fully prepared on day one of my new role."

VS
Vikram Shah.
Salesforce Admin · HCL Technologies
★★★★★

"The live doubt-clearing sessions saved me so many times. Trainers are always patient and explain until you truly get it. Best investment I made for my career transition into IT."

DR
Disha Raj Patel.
SF Developer · Accenture

Ready to Start This Course?

Book a free demo session and experience the CloudBlazer teaching style before you commit — no pressure.